Stephen Malazarte

1 month ago

I can’t say enough great things about my experience working with Ryan Dong at San Francisco Toyota. I’m based in Los Angeles, so purchasing a vehicle remotely could have been a stressful process, but Ryan made it completely seamless from start to finish.

From the very beginning, Ryan was exceptionally communicative and kept me informed at every step. What really stood out was his transparency and genuine care for my peace of mind. He actually encouraged me to get a 3rd party inspection before committing to the purchase. That kind of honesty is rare and speaks volumes about his character.

He never once tried to upsell me on anything, which made the entire experience feel pressure-free and trustworthy. When I flew up to San Francisco to pick up the car, Ryan made sure I arrived safely and even checked in to make sure I got back home to Los Angeles without any issues. That level of personal attention goes so far beyond the sale itself.

His follow-up has been sharp and professional, and it’s clear that Ryan genuinely cares about his customers long after the deal is done. If you’re looking for a salesperson who is honest, thorough, and truly puts you first, even across hundreds of miles, Ryan Dong is your guy. Highly recommend!

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Stephen Malazarte

1 month ago

I can’t say enough great things about my experience working with Ryan Dong at San Francisco Toyota. I’m based in Los Angeles, so purchasing a vehicle remotely could have been a stressful process, but Ryan made it completely seamless from start to finish.

From the very beginning, Ryan was exceptionally communicative and kept me informed at every step. What really stood out was his transparency and genuine care for my peace of mind. He actually encouraged me to get a 3rd party inspection before committing to the purchase. That kind of honesty is rare and speaks volumes about his character.

He never once tried to upsell me on anything, which made the entire experience feel pressure-free and trustworthy. When I flew up to San Francisco to pick up the car, Ryan made sure I arrived safely and even checked in to make sure I got back home to Los Angeles without any issues. That level of personal attention goes so far beyond the sale itself.

His follow-up has been sharp and professional, and it’s clear that Ryan genuinely cares about his customers long after the deal is done. If you’re looking for a salesperson who is honest, thorough, and truly puts you first, even across hundreds of miles, Ryan Dong is your guy. Highly recommend!
Vahid Rajablou

1 month ago

As a person with a disability who uses a wheelchair, finding a wheelchair-accessible van is not just about buying a vehicle—it’s about independence, dignity, and quality of life.

The team at SF Toyota was incredibly patient, respectful, and genuinely understanding of both my physical needs and financial situation from the very beginning. Their transparency, care, and professionalism made it possible for me, in a relatively short time, to find the best vehicle suited to my needs and regain a true sense of independence in my daily life.

I would especially like to extend a sincere and heartfelt thank you to Ryan. Ryan was truly by my side throughout the entire process—consistently responsive, supportive, and proactive. His dedication and compassion made a difficult and stressful journey feel manageable and smooth, and his support made a real difference for me.

I am deeply grateful to Ryan and the entire SF Toyota team, and I highly recommend them—especially to individuals with disabilities and their families.