Kelly’s Appliance Center

We had a great experience with Kelly’s Appliance Center. Our Samsung gas range was not heating properly so we called Kelly’s. The woman in the office explained the estimate & repair process and their rates. She made an appointment for a repair technician to visit us 3 days later, a very quick turnaround.

Communication between scheduling the appointment and the actual appointment was easy, thorough and clear; it was done through text.

Joe, the Kelly’s technician, was punctual, friendly, and knowledgeable. He checked out our range, tested a few different parts that could be causing the problem and whittled it down to the igniter. He had the part with him and was able to replace it.

We greatly appreciated Joe’s thorough explanations as he worked through the testing and part replacement process. He was very personable and easy to talk with. He listened to and answered all of our questions.

We will definitely recommend Joe and Kelly’s Appliance Center and call them in the future.